SugarHouse Sportsbook Review

Rush Street Interactive launched PlaySugarHouse into the online sports betting market in August of 2018. Originally a Philadelphia-based casino, SugarHouse has now tapped into the New Jersey online sports betting market through its partnership with Golden Nugget Atlantic City.


SugarHouse image

SugarHouse

 
100% Match Bonus up to $250!
Innovative sports betting features
High-quality software and platform

Bonus

250$


The name is known for many firsts. PlaySugarHouse was the first in the industry to integrate online casino with sports betting, giving customers a dynamic, seamless betting experience. The first retail sportsbook in the Commonwealth was launched by Rush Street’s land-based SugarHouse Casino, located in Pennsylvania. SugarHouse also launched the first online sports betting product in Pennsylvania in June of 2019. 

The New Jersey sports betting platform was integrated with its already popular online casino. PlaySugarHouse has quickly become one of the best sports betting products in the industry. 

SugarHouse covers more than 90 sports online, so there are plenty of sports betting opportunities available when you create an account with them.

New players can get up to $250 on their first deposit, which comes with just a 1x playthrough requirement!

SugarHouse Sportsbook Welcome Bonus - Get $250 from your First Deposit!

The size of your bonus depends on how much you deposit into your account when you first sign up.

PlaySugarHouse offers a 100% first deposit match bonus up to $250. This means you could deposit $250 into your player account and end up with $500! 

Just enter the code 250MATCH when you register for an account for the first time to opt-in for this bonus.

SugarHouse Welcome Bonus Details

This bonus can be used on any sporting event in any way you please. If you win, you’ll need to play through your bonus money once in order to turn it into real cash.

The money deposited can be used for both online casino wagers and sports betting. There is an extremely low wagering requirement of a 1x playthrough with this bonus offer. That’s better than the majority of NJ sports betting products out there!

Age verification is innovatively done through a special feature that scans the barcode on your driver's license and confirms that the player is at least 21 years of age. 


SugarHouse image

SugarHouse

 
100% Match Bonus up to $250!
Innovative sports betting features
High-quality software and platform

Bonus

250$


SugarHouse Sportsbook Offers

One area where SugarHouse really falls down is its complete lack of any ongoing sportsbook offers. Occasionally, you’ll spot a price boost of some sort, but a quick look at the SugarHouse Sportsbook promotions page reveals very little for sports bettors to take advantage of.

The problem is SugarHouse has tied its sportsbook into its online casino offering. If you want to play things like bingo and win free spins on their slots games, you can find these through their VIP program, but there are no monetary offers for sports betting.

The closest rewards to a bonus they have are online watch parties for big games and the opportunity to win tickets to big sports games.

The problem with the latter is if you click on the promotion, you only win entries into the prize drawing through making wagers at their casino in Philadelphia. They specifically state that no online wagers are included.

This is extremely disappointing as beyond the welcome bonus loyal players aren’t rewarded if they just want to bet on sports and have no interest in playing slots or bingo within their online casino. It’s a massive downside of playing with SugarHouse Sportsbook.

SugarHouse Sportsbook VIP Program

One area where SugarHouse Sportsbook excels is when it comes to its VIP program. The iRush Rewards program is available to all players and you earn points by dollars wagered. It’s one point for every dollar. You only need to wager $40 to begin climbing the tier ladder.

There are 11 tiers in total, with 20,000 points required to reach the tenth tier. The higher the level the better the rewards. At the early levels you’re only going to get free plays in their casino, but later on you can become eligible for invitations to exclusive sports events, visits to their land-based casino in Philadelphia, and multipliers on your wagers.

This sounds great as some of the prizes are amazing, but the problem is points are based on a rolling period over 60 days. Points only remain in your account for 30 days, so unless you’re regularly betting large amounts on your favorite sports, you’re never going to become eligible for the bigger prizes.

The real benefits of the SugarHouse VIP program are aimed at high rollers. For the average player, they’re never going to get the maximum value from the loyalty program.

It’s still worth joining and you can still earn some good rewards from it, but if you’re dreaming of that invite to the championship finals of March Madness, the chances are you’re never going to reach that level.


SugarHouse image

SugarHouse

 
100% Match Bonus up to $250!
Innovative sports betting features
High-quality software and platform

Bonus

250$


Sports Markets

SugarHouse Sportsbook has markets on more than 90 online sports. The sheer number of betting options makes this a standout in the New Jersey market.

Odds are also available in three formats: Vegas, fractions, and decimal.

NBA Sports Betting

The NBA is well-covered at both NBA and college basketball level. They have an immense amount of coverage on tournaments like March Madness, for example.

You’re free to bet on a range of basketball outcomes, including the player with the highest score, betting on the spread, and plain old moneyline bets.

They also cover futures, so you can bet on the team you think is going to win the championship and which player is going to win the MVP award for the season.

NFL Sports Betting

The NFL is another of the big four American sports that get a lot of coverage throughout the season. SugarHouse also offers comprehensive betting markets on the NFL pre-season, which many online sportsbooks don’t give much coverage to.

Sometimes you’ll spot price boosts on the NFL, and in the past, the CEO of SugarHouse has stated he wants its New Jersey offerings to provide even better prices on the NFL to give players the most bang for their buck.

Like with the NBA, you have plenty of spread betting, moneyline, and futures opportunities.

Canadian football and the XFL are also available to bet on.

Other Sports Betting Markets

As well as hockey, baseball, and MMA, SugarHouse puts a lot of stock into its soccer markets. You’ll find the MLS prominent on the platform, as well as betting opportunities on major European leagues. Soccer is covered in-depth and has hundreds of betting markets on each game, which you won’t find with other sportsbooks in New Jersey.

In terms of how many sports and markets this platform covers, SugarHouse is one of the better online sportsbooks to play with.


SugarHouse image

SugarHouse

 
100% Match Bonus up to $250!
Innovative sports betting features
High-quality software and platform

Bonus

250$


Live Betting

Live betting isn’t just something people like, it’s something they expect in this day and age. Thankfully, live betting is always available with SugarHouse. They offer competitive in-game pricing and also the ability to ‘cash-out’.

Cashing out is a relatively new concept to the world of live betting. Many sportsbooks simply don’t offer it.

If you have an ongoing bet and you want to cash out and take a smaller profit, you have that option. This is a form of hedging your bets and a skilled player can reap small profits on a regular basis.

To cash out with SugarHouse, all you have to do is click a button on the live betting page. Take note, cashing out typically applies exclusively to in-game wagers.

The only disappointment is SugarHouse departs from other sportsbooks by not offering any tantalizing in-play betting promotions.

Withdraw & Deposit at SugarHouse

Banking is an aspect that every player should be taking into account before they register with any online sportsbook.

SugarHouse Sportsbook offers a comprehensive array of payment methods for players to take advantage of. Some of the higher tiers of the loyalty program also offer customized deposit options. These are the payment methods that aren’t available to ordinary players.

You’ll manage all deposits and withdrawals through the SugarHouse cashier.

Banking with SugarHouse Sportsbook

SugarHouse has a number of deposit methods you can take advantage of. Most deposits are processed instantly, particularly if you’re using a credit card or a popular e-wallet. Bank wires can take up to five business days to process. SugarHouse does offer a prepaid card that can be used to fund your account too.

When transferring from your bank, deposit limits are set at $1,500 per day and $3,500 per week. SugarHouse has a partnership with 14 major American banks, so you don’t need to worry about seeing your deposit blocked.

Withdrawals are always fast and, like with deposits, all transactions are processed in USD. There are no limits on how much you can withdraw, but all methods come with some form of delay.

Expect to wait for two business days to receive your money from a card or an e-wallet. E-checks will take around five business days to process, whereas a physical check will often take around 14 business days to receive.

Payment Methods

SugarHouse has used its good name in Philadelphia and its partnership with Golden Nugget Atlantic City to offer payment methods you won’t find with other online sportsbooks.

Some of the options for withdrawals and deposits include:

  • Credit/debit cards.
  • PayPal.
  • Neteller.
  • E-checks.
  • 7-Eleven PayNearMe.
  • Wire transfer.
  • Cash.
  • Physical checks.

Its agreements with a number of major American banks reduces the rejection rate on cards. Within New Jersey, many players report problems making deposits through their banks due to previous opposition to online gambling.

With SugarHouse, you won’t have this problem.


SugarHouse image

SugarHouse

 
100% Match Bonus up to $250!
Innovative sports betting features
High-quality software and platform

Bonus

250$


Types of Bets with SugarHouse Sportsbook

PlaySugarHouse offers a wide range of betting options, with lines regularly updated. Below, you’ll find a list of the main types of bets you can make.

There are many in-game betting options at SugarHouse as well. The site has helpful features that indicate price changes as the lines move quickly. 

Moneyline Bet

The moneyline bet is the most basic wager you can make. A moneyline bet, otherwise known as a win bet, is where you put your money on a player or team to win the game outright. If they win, you win. Any other outcome means you lose your wager.

Odds do tend to be lower on major American team sports, however.

Point Spread

For players looking to add some excitement to their game, the point spread bet is a way to do it. These bets give better odds because the game is always stacked against the favorite.

For example, if the Indianapolis Colts are -7.5 against the Kansas City Chiefs, it means they either have to win the game or have to lose by seven points or less for the player to win a bet on the Colts. Likewise, a bet on the Chiefs means they need to beat the Colts by more than seven points.

Parlays

A parlay is a type of bet that can lead to huge six-figure and seven-figure payouts. You bet on a series of games (usually four or more) and if your first game wins, the winnings are moved onto the second part of your parlay. This continues until you win. If just one of your games doesn’t come in, you lose the whole bet.

If you’re looking for something with a little less risk, a teaser bet may be the option for you. This is where you can alter the lines to reduce your risk but lower the odds.

Futures

Futures bets are types of wagers that are more long-term. An example of a futures bet would be to place a bet on your team winning the Super Bowl at the start of the season or betting on which player is going to be named the league MVP for the season.

These are harder to win, but they come with better odds.

PlaySugarHouse Jackpot Parlay

Perhaps one of the most notable features at SugarHouseNJ is the Jackpot Parlay. This gives bettors the opportunity to parlay three to eight prop bets for a massive payoff. The Jackpot Parlay, however, is more for those players who don’t want to spend lots of time making selections, as players are not able to choose what's on their parlay card. 

In order to place a Jackpot Parlay, you would choose the Jackpot Parlay option from the homepage on PaySugarHouse.com. You will be prompted to a screen with eight random games.

There are a few things you can change such as sports, number of games, timeframes, and the amount you wish to wager, of course. As you make changes, the jackpot will change. This is based on the number of games and the amount you are wagering.

If you do not feel up to taking eight games, there are lower amounts available as well. You can choose a minimum of three bets on the Jackpot Parlay. Then, when you are ready, simply place the bet. 


SugarHouse image

SugarHouse

 
100% Match Bonus up to $250!
Innovative sports betting features
High-quality software and platform

Bonus

250$


Site Features and User Experience

PlaySugarHouse is an online casino and sports betting product combined into one. This makes the process of switching between casino games and sports betting a seamless experience.

If you already have a PlaySugarHouse casino account, you can use your existing account to access the sports betting site. Otherwise, it is simple to download the SugarHouse app, enter your details, and register.

There are at least 5 million sports betting options available at SugarHouse NJ. In order to maintain such a massive variety of options, the site must stay organized; and it does to the nth degree. 

The app features a banner displaying the day’s featured events as well as promotions that are running simultaneously. You’ll find the various links to different sports on the left-hand menu and the major events going on right now on the center of the page. The sites menus display sports, leagues, and tournaments, even offering a ‘favorites’ feature so that players can have quick and easy access. Times of the events are shown along with a menu of the upcoming and futures bets. 

Pricing is maintained on the site thanks to a partnership with Kambi.

One thing you’ll notice about using the site is pages tend to load slowly. If you’re eager to make a big in-play bet, this can present a major problem. It seems that only the fastest Internet connections lead to quick loading pages.

Betting, on the other hand, is simple. Just click the price of the bet you want to populate your betting slip. Enter the amount you want to bet and confirm the bet. Then you’re good to go.

Platform and Software at SugarHouse NJ

The SugarHouse Sportsbook app utilizes a classic interface. 

PlaySugarHouse is available on desktop and mobile, with the process of alternating between the two seemingly smooth and simple. The platform is compatible with Windows or Mac as well as with Android or iOS devices. There is a consistently heavy amount of detail and the statistical information available to bettors, giving most an advantage. 

With the wide variety of bet types available, bettors can be sure to find something that suits their preferences. 


SugarHouse image

SugarHouse

 
100% Match Bonus up to $250!
Innovative sports betting features
High-quality software and platform

Bonus

250$


Mobile Sportsbook App

You can sign up with SugarHouse and claim your $250 deposit bonus on iOS and Android as well! 

The mobile app is easy to use and its attention to detail makes it stand above its competition. Bettors have an advantage with a variety of updates constantly in their vision, especially in live betting situations. 

SugarHouse Sportsbook doesn’t utilize any silly gimmicks. They adopt the same layout as on the desktop website. The experience is the same regardless of whether you play on desktop or on your mobile.

Furthermore, you can carry out all the same functions as you would on the desktop version, including managing your account and making deposits/withdrawals. The integrated sportsbook app is connected to your gaming account so you can navigate seamlessly. 

The app is downloadable for both Android and iOS devices. iOS users can download it from the App store whereas Android users must download it from the desktop site. 

Take note, though, you can only access the app within New Jersey; although you can still make deposits from outside the state.

Customer Support

Customer support is available through SugarHouse. The disappointment is that they don’t have any 24/7 options. If you have an urgent problem, you may not be able to connect to a customer support agent.

However, there are no complaints regarding the quality of their customer support team when they are available.

How to Contact SugarHouse Sportsbook

You can contact SugarHouse Sportsbook through two methods: email support and live chat support. All you need to do is click on the Help Center on the upper menu of the SugarHouse website or app.

Within the Help Center, they also have a small FAQ section that can be used to help you with more basic issues.

Email support will usually take 24 hours to get back to you, whereas you can connect with their live chat support within a matter of minutes. The live chat option is only available from 9:30 am to 2 am. Customer service is also reachable via Twitter. 

Unfortunately, they don’t offer any phone support through their website for players in New Jersey.


SugarHouse image

SugarHouse

 
100% Match Bonus up to $250!
Innovative sports betting features
High-quality software and platform

Bonus

250$


Registration with SugarHouse Sportsbook

Registering with SugarHouse couldn’t be easier. You can do it through both the desktop site and the app. The process is exactly the same.

Just click to register and begin entering your personal details. You’ll need to add things like your name, address, and email. They’ll also request your social security number, in order to be compliant with online gambling laws.

You should also make sure to enter the promo code given above to receive your welcome bonus.

They’ll send you an email and you’ll need to click on the link. This is a verification link and your account is inactive until you click on it. Once you’ve completed this step, you’re free to begin making your first deposit.

Responsible Gambling

You’ll notice that SugarHouse is committed to responsible gambling, through the badge displayed on every page of their website.

You can set betting limits on your account, which can be managed through the settings on your account. It’s also possible to send in a notarized form to guarantee self-exclusion for a minimum period of twelve months.

SugarHouse makes it easy for you to control your betting habits.

How to Delete an Account with SugarHouse Sportsbook

Deleting your account with SugarHouse sportsbook is easier than opting for self-exclusion. Just send an email to their customer support team requesting them to delete your account.

They won’t ask any questions as to why you want to delete your account. Your request is guaranteed to be accepted and your account will be gone in as little as 24 hours.

Deleted accounts cannot be reopened, so you’ll have to go through the registration process all over again if you want to come back. 

Security, Privacy, and Fair Play Guaranteed

SugarHouse is owned by a major corporation and they receive regular audits to ensure they are complying with fair play gambling laws.

As well as encryption to protect player data, they have also enabled two-factor authentication. This type of authentication means that whenever you try to log in you’ll receive a code on your phone. Enter this code to complete the login process.

Two-factor authentication is something most sportsbooks don’t offer, so SugarHouse has gone above and beyond what you might expect from an online sportsbook in New Jersey.

SugarHouse Sportsbook: Our Conclusion

SugarHouse offers a comprehensive range of betting options for players to take advantage of. It covers more sports and more betting markets than many of the other sportsbooks you’ll find in New Jersey, with at least 5 million options to choose from.

The big downside is when it comes to bonuses and offers. SugarHouse simply doesn’t offer promotions for existing players on sports betting. All the bonuses are aimed at its online casino instead. Furthermore, its welcome bonus is not particularly appealing.

But it does offer a great app that resembles the simple betting experience of the desktop website. The platform is easy to navigate and software is reliable. The array of details and betting options are well organized into a manageable and enjoyable sports betting platform.

Whether you’re an experienced bettor or just getting started, the PlaySugarHouse sports betting product is a safe bet to rely on.

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